Install Viber on a new Android phone, but don’t activate it and don’t connect to the Internet.Open your internal storage or SD card folder (depending on where you installed Viber) in a File Manager app.Here’s what to do to retrieve Viber messages back from Android storage:
Unfortunately, we haven’t found an equivalent method iOS because of Apple’s operating system restrictions. Keep in mind that, based on your operating system version, you might have to root your smartphone. It’s also a good way to restore from a backup if you don’t trust Google’s cloud server. This is a great way to transfer Viber chat history from one Android smartphone to another. Viber stores backups locally on your smartphone storage. Recovering Viber messages from a local backup (Android only) You’ll see a prompt with a headline Restore Viber content with the date and size of the backup. For that reason, make sure you’re logged in to the same iCloud account and use the same phone number where the chat history happened. On Apple devices, you can only restore the last available cloud backup after the activation process. Select your Google account or tap on Add account, then OK. If it says Not connected to Google Drive, tap on that option. If it doesn’t, you can tap on More (three lines in the bottom right corner).Viber might detect the Google account you’re logged in, and prompt you to tap on Restore Viber Content.Reinstall Viber and activate your account.Here’s what to do to get Viber messages back from Google Drive: If you linked your Viber account to your Google account, the chat was automatically backed up to the cloud. Here are the steps required for successful Viber messages recovery using the app: From a Google Drive backup (Android) How to restore Viber chat through the app Here are 3 main ways to restore Viber messages if you have a backup: 1. Viber messages cannot be transferred between platforms (Android to iOS and vice versa), even if you can recover a Viber account and use the same phone number. Guide to recover Viber messages with backup
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